Preventive A/C care
A proper visit helps the system run the way it should, catches developing problems, and gives you a clear picture of its condition before peak heat does the testing for you.
Book the right visit
A maintenance visit needs a running, working system so operation can be checked before and after cleaning. If you already know the equipment has a problem, choose service or repair—not maintenance.
Choose a service call when
Choose maintenance when
What happens on arrival: If the system is not operating or has a fault, the visit starts as a service diagnostic so the cause can be found and a repair can be offered. Maintenance can follow after the equipment is running. If the system is otherwise working and only needs routine cleaning or condensate-drain service within the maintenance scope, maintenance may be the right visit.
Simple maintenance pricing
Every displayed plan price covers one individual system. Visit count means how often that one system is maintained during the 12-month term—not how many systems are included.
One-time visit
$150per system · one visit
Semiannual plan · two visits
$225per system · two prepaid visits
Multiple systems & mini-splits
A second, third, or fourth system is separate equipment. One-time visits remain full price; annual-plan customers receive a modest same-property discount on each additional full system enrolled on the same schedule.
One-time: $150 for each system.
First enrolled system: $225 semiannual, $300 triannual, or $400 quarterly.
Each additional enrolled system: $200 semiannual, $270 triannual, or $360 quarterly.
Example: two systems are $300 for one visit or $425 prepaid for two semiannual visits.One outdoor unit with one indoor head counts as one full system and uses the same pricing shown above.
A home with two central systems and one single-zone mini-split has three systems.A multi-head mini-split still counts as one system. The base system price includes the outdoor unit and first indoor head; each additional indoor head adds a flat $75 to either the one-time service or annual plan price.
Deep cleaning, wash-bag cleaning, blower removal, difficult access, and heavy buildup are quoted separately before work begins.Simple prepaid schedule. The maintenance completed when the plan starts counts as visit one. Semiannual service returns six months later, triannual service returns every four months, and quarterly service returns every three months. At the anniversary, the customer renews before the next maintenance visit begins a new plan term.
Annual-plan customer benefit. While a two-, three-, or four-visit plan is active, the customer receives 10% off qualifying Sunset Air repair parts and labor plus Supporter Shop merchandise. A one-time maintenance visit does not qualify.
Clear scope. Plan discounts do not apply to the plan price, service-call or diagnostic fees, refrigerant, filters, full-system replacements or installations, permits, taxes, shipping, subcontracted work, or already-discounted packages, and discounts cannot be combined. Deep cleaning and difficult access are quoted separately before extra work begins.
The Sunset standard
Not every system needs the exact same test on every visit. Measurements are used when they answer a real question, components are cleaned when access and condition allow, and any concern is explained without turning a maintenance into a sales pitch.
What we check
The exact scope depends on system type, accessibility, operating conditions, and the equipment manufacturer, but these are the core areas we work through.
Maintenance is performed on a running system so operation can be confirmed before and after cleaning. It reduces avoidable wear and catches problems earlier, but it does not replace a service diagnostic. Repairs or deep cleaning beyond normal scope are quoted separately before work continues.
Learn about filters
Start with fit and airflow. The best choice depends on your equipment, filter cabinet, and household—not just the number on the package.
Check the equipment instructions and filter cabinet for the correct size and thickness. The old filter can be a useful reference, but it may not be the right one. A filter should fit securely without being forced or leaving gaps.
MERV describes particle-capture performance. A higher rating is not automatically the best choice for every system. Check your equipment requirements before changing the rating or filter type; Sunset can help assess fit and airflow during maintenance.
Follow the filter and equipment instructions, and inspect the filter regularly. Pets, dust, renovation, and heavy system use can change how quickly it loads up. Replace disposable filters; clean reusable filters only as the manufacturer directs.
Learn about filter types, fit, and replacement habits
Make it easier to remember. Choose a filter-check reminder below, then adjust the interval to your equipment and actual filter condition. Reminders do not measure how dirty a filter is.
Maintenance & replacement reminders
Monthly drain cleaning, filter care, system maintenance, UV lamps, and purifier cells—all together. Build a schedule for your equipment and keep the dates handy.
A small, regular check-in for your home A/C condensate drain.
Choose your dates, confirm the message sent to your inbox, and Sunset will email you when care is due. This free reminder service does not book a visit.
The Sunset of the Month
Submit an original Gulf Coast sunset photo. Each month, one standout image lets the winner choose a standard home A/C maintenance or a $150 Sunset Air service credit.
Good questions
Yes. Choose monthly drain cleaning in the reminder planner, set your first date, and either turn on free email reminders or download the recurring calendar file. Email reminders begin after you confirm the message sent to your inbox. Use only the cleaning method approved for your equipment and call if the drain is blocked, leaking, or the system is not operating.
No. Record the installed model and last replacement date, then use the manufacturer’s interval or choose a one-time check until Sunset can confirm it. Reminders do not measure remaining lamp output, cell life, or equipment condition.
Yes. Your private manage link lets you update or remove a saved plan, and every reminder email includes an unsubscribe option. Calendar downloads are separate copies—edit or delete those in your calendar, and check your app’s notification settings.
For Gulf Coast conditions, twice per year is a strong schedule for most systems—before the hardest cooling season and again around the heating or shoulder season. Homes with pets, heavy use, construction dust, coastal corrosion, or drainage history may benefit from closer attention.
The visit completed when an annual plan starts is visit one. Semiannual service includes the enrollment visit and another visit six months later. Triannual service returns every four months, and quarterly service returns every three months. Near the 12-month anniversary, renew before the next maintenance visit starts the new annual term.
Each plan covers one individual system for the listed number of visits. One-time maintenance is $150 for every central, packaged, or single-zone mini-split system—there is no same-property discount. Additional full systems enrolled on the same annual schedule are $200 semiannual, $270 triannual, or $360 quarterly. A multi-head mini-split still counts as one system: the outdoor unit and first indoor head are included in the system price, and each additional indoor head adds a flat $75 to either the one-time service or annual plan price. Deep cleaning and difficult access are separate.
Customers with an active two-, three-, or four-visit annual plan receive 10% off qualifying Sunset Air repair parts and labor plus Supporter Shop merchandise during the 12-month plan term. A one-time maintenance visit does not qualify. The exclusions listed with the plan pricing still apply, and discounts cannot be combined.
No. If possible, leave the current filter in place so its condition can tell us something about airflow, dust load, sizing, and replacement frequency. Have a new filter available if you already supply your own.
No. Refrigerant is not consumed like fuel. If testing indicates a charge problem, the cause and repair options should be discussed before adding refrigerant.
No. If the system is not operating, has no cooling, is leaking, frozen, tripping a breaker, or has another known problem, schedule a service call first. The cause must be found and approved repairs completed before a proper maintenance can be finished. If the system is operating and routine dirt or condensate buildup is the only concern, maintenance may be appropriate.
No. Marine systems add seawater flow, strainers, pumps, condensers, vessel power, and confined access. Marine service is scheduled separately based on the equipment and vessel location.
