Updated September 10, 2026
Information collected
When you contact the business, request service, request merchandise or replacement filters, or submit a photo, the information may include your name, email address, phone number, preferred contact method, service requested, service address or area, city or ZIP code, message, selected products, quantities, filter sizes and change details, size or color preferences, pickup or delivery preference, photo location, caption, uploaded image, file information, contest agreements, and submission date. Standard hosting logs may also include device, browser, IP address, and request information used for security and reliable operation.
How information is used
- Respond to service and contact requests.
- Confirm merchandise or replacement-filter availability, suitability, pricing, fulfillment, and order progress.
- Review, administer, and judge Sunset of the Month entries.
- Contact prospective winners and arrange prize service.
- Display approved photos, photographer names, locations, and captions.
- Prevent duplicate, fraudulent, unsafe, or abusive submissions.
- Maintain, secure, and improve the website.
What is displayed publicly
For approved contest entries, the public gallery may show the photo, entrant name, general photo location, caption, and winner status. Email addresses and phone numbers are not displayed in the gallery.
Maintenance and replacement reminder plans
If you request email reminders, we store your name, email, optional equipment nickname, selected reminder types, equipment or filter details, care dates, first reminder dates, repeat intervals, delivery status, and the wording, version, and time of your permission. These details are not published. A confirmation email is required before reminder delivery becomes active. Reminder permission is not consent to unrelated marketing, a paid plan, or a service booking.
Reminder messages are sent through an email-delivery provider and include a way to unsubscribe. We keep limited delivery records—such as the reminder type, due date, send status, attempt count, and provider message identifier—to prevent duplicate messages and troubleshoot failures. Unsubscribing stops future emails for that plan. Your private manage link can update the plan or delete its saved contact, equipment, schedule, permission, and delivery records.
Your private manage link is the access key for the plan. Anyone with it can view, update, or remove the plan, so keep it private. We store a one-way hash of the key; do not post the link publicly. Contact Sunset if you lose the link or need help with your information.
You may download calendar reminders without saving a plan or providing contact details. These files are created in your browser. Your calendar provider handles imported events and notifications under its own settings and policies. Updating or removing a website plan does not change copies already imported into a calendar; edit or delete those in the calendar itself.
Service requests and the private inbox
Service requests are saved in a private owner inbox so Sunset Air can respond without relying only on email. The saved record may include your contact details, preferred way to be contacted, requested service, service location, message, request reference, contact-permission time, delivery status for confirmation or alert emails, and the business's private follow-up note and request status. These details are not displayed publicly. They are used to contact you, understand the request, coordinate scheduling, and keep track of follow-up.
Submitting a request does not confirm an appointment, price, or service availability. If you provide an email address, the website may send a receipt through the connected email-delivery provider. Sunset Air may contact you by call, text, or email according to the preference you select and the permission given with the form.
Merchandise and filter-supply requests
An order submission is a request for Sunset Air to check availability and prepare a final total; it is not a paid or confirmed purchase. For replacement-filter requests, the saved information may include current filter sizes, number used per change, requested quantities, typical change interval, and filter preference. We also store requested products, contact details, requested pickup or delivery method, customer notes, confirmation-message records, and order status so the business can respond and complete the request. These details are visible only through the protected owner dashboard and necessary service providers; they are not displayed publicly.
Storage and sharing
Website data and uploads are stored through the website's hosting and cloud-storage providers. Information may be shared with service providers only as needed to host, secure, or operate the site, or when required by law. Sunset Air & Services does not sell personal information.
Retention
Information is kept only as long as reasonably needed for the request, contest administration, business records, security, and legal obligations. Rejected photo files may be deleted after review. Winning entries and required contest records may be retained longer.
Your choices
You may ask to correct contact information or remove an approved photo from future public display by emailing sunsetairandservices@gmail.com. Some records may need to be retained for legal, fraud-prevention, or completed-transaction purposes.
Children
The contest and website forms are intended for adults. Sunset Air & Services does not knowingly collect contest entries from anyone under 18.
Contact
Questions about this notice may be sent to sunsetairandservices@gmail.com or discussed by phone at 850-291-3566.